FAQs

Here are some common questions about Uncorked Canvas.

Public Events
What is an Uncorked Canvas® class like?
In a fun and relaxed setting, our skilled instructor guides you through creating the featured painting with simple step-by-step instructions. You will go home with your own personal creation. We suggest arriving about 10 minutes before the class starts to get the seat of your choice, and 15 minutes early if you are coming as a group.

I signed up for a class, but can’t find my confirmation email!
Check your spam folder first – you’d be shocked at how often our confirmations get filtered out automatically. (Boo!)

If you still can’t find it, you can view a confirmation email sample. If you’d simply like to confirm that we’ve got you registered on our end, feel free to contact us. Looking forward to seeing you soon!

I missed a painting that I really wanted to paint! How often will you repeat paintings?

Please let us know which paintings you want to see again. We love making our calendar fit your needs!

Do I need to sign up in advance?
Yes: because our seating is limited we require advanced sign-up. You can easily register online: Tacoma & West Seattle.
If you want to check on last-minute seating, however, call an hour before the event (Tues.-Sat.) and we’ll let you know if we there’s space available: 253-432-4052, ext. “0”.

What is the cost of an Uncorked Canvas® class?
The price depends on the event type and painting. Regular Public events at our Tacoma and Seattle studios are $35-$40 per person. Other events vary: Date Nights are $70+ per couple; Paint Your Pet is $50 per person; and Kids’ Public Events are $25 per person. Pricing for all events will be listed on our calendar with the event details.

(If you are looking for information on the costs of our Private Events, choose which type you’d prefer for more information!)

What is included in the price for a public event?
We provide canvases, paint, brushes, easels, aprons, and helpful and patient instruction from a skilled artist.

What do I wear?
We will provide aprons – but you should wear something you wouldn’t mind getting paint on (just in case).

What time do I need to arrive for a class?
It is best to arrive 5-10 minutes early to ensure you’re ready when the class begins. If you are coming as a group, please have everyone arrive at least 15 minutes early.

What size is the painting canvas?
Our standard size is a 16″ x 20″ canvas, we use a 11″ x 14″ canvas for kids’ events.

Private Events

Does Uncorked Canvas™ hold private events?
Absolutely! We have two types of private events:

  1. Travel Events (private event at an offsite location, min. 15 painters)
  2. Hosted Events (event held in YOUR venue, but managed by us!)

You choose the painting, or have one of our artist design a unique painting for you (commission fees may apply). We can also work with local caterers to manage the event for you.

Travel Events can be booked Tuesday-Saturday, depending on the availability of instructions. Contact us early for weekend times. Limitations for distances may apply, subject to availability.

Looking to host a public event in your venue? Check out our Hosted Events!

*Higher minimums may apply, depending on studio location and day requested.

Location

How can I stay up to date on Uncorked Canvas®?

You can be notified of calendar updates and special events by joining our mailing list,  or follow us on Facebook.

Facebook Competition

Having trouble adding pics to our Facebook page for the %22Like It to Paint It%22 competition?
Check out this tutorial for step-by-step instructions.

Have questions about the copyright policies concerning our %22Like It to Paint It%22 competitions?
Find out about Fair Use and Derivative Works here.  

Policies
CANCELLATIONS
Cancellations are required 24 hours in advance of the event in order to receive a credit for a future event (call/e-mail in the case of an emergency). No-shows forfeit their tickets. Late arrivals who arrive too late to participate forfeit their tickets. Events are not cancelled due to weather unless main city streets or highways are closed. You can expect a call near the event time with information if this occurs.

Cancellations can be made online at info@uncorkedcanvas.com or by calling (253) 432-4052, ext. “0”. Tickets are strictly non-refundable, so please e-mail if you have questions about your reservation (or go here)

Please respect the other attendees and our staff by not disrupting the class by arriving late. If you arrive late, we can not guarantee to have staff available to help you catch up.

DISRUPTIVE CONDUCT
If you arrive to any of our events obviously intoxicated or otherwise disruptive, you will be asked to leave immediately. If you/your guests become disruptive at a private event, we may decide to stop instruction and invite you to continue your event without painting until the event time is finished, or ask you to leave. If you conduct yourself in this way, your tickets will not be refunded or used for another event. The event will be fun and relaxed, but please be mindful of  the instructor, as well as the others in attendance.

REFUNDS

All tickets are purchased on a strictly no-refund basis. If you can’t make an event, there are still options:

For more info on what to expect once you register as well as info in what do if you can’t attend an event you have tickets for,  you can see an example of your Confirmation E-mail Sample.

If you want more information on returning Uncorked Canvas merchandise, please view our full Refund Policy.

PRIVACY POLICY

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. For more information, please see our full Privacy Policy.

All cards will be charged at class sign up time, please give us 48 hour notice if you need to cancel. Cancellations can be made online info@uncorkedcanvas.com or by calling (253)432-4052. We will charge the class fee for reservations not cancelled 48 hours in advance.

Still have questions? Send us a note. We’ll respond to you as quickly as we can!

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